This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include

A range of equipment and aids utilised in the delivery of personal care support

Basic principles associated with the assessment of personal care support requirements

Basics of body care and grooming

Knowledge of planning processes and requirements

Knowledge to develop an individualised plan for personal care support including terminology basic anatomy and physiology goals objectives actions

Personal safety and security risks associated with providing personal care support

Principles and practices in undertaking technical skills associated with supportingassisting people to meet personal needs

Principles and practices of confidentiality and privacy

Processes and strategies to support clients personal care needs

Role of carers

Significance of service setting including specific context of providing personal care support in residential care setting and specific context of providing personal care in the clients private home

Strategies to minimise personal safety and security risks associated with personal care support

Understanding of own work role and responsibilities

Work health and safety WHS and infection control policy procedures and legislative requirements

Essential skills

It is critical that the candidate demonstrate the ability to

Adhere to own work role and responsibilities

Apply physical and psychosocial aspects of the client in supportingassisting personal care needs

Communicate effectively with client requiring support with personal care support

Develop a personal care support plan as part of a wider individualised plan

Facilitate a clients direction and participation in personal care activities

Facilitate involvement of clients and carers in the planning and monitoring process

Follow organisation policies and protocols

Identify and respond to a clients personal preferences

Identify and respond to risks associated with providing personal care support

Identify variations to personal care support requirements

Liaise and report appropriately to supervisor andor health professionals

Provide general hygiene and grooming including physical ability to perform personal care tasks

Undertake observation and reporting

Use personal care support processes aids and equipment appropriately

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisationservice

this requires a level of skill that enables the worker to follow workrelated instructions and directions and the ability to seek clarification and comments from supervisors clients and colleagues

industry work roles will require workers to possess a literacy level that will enable them to interpret international safety signs read clients service delivery plans make notations in clients records and complete workplace forms and records

Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation

this requires a level of skill that enables the worker to follow workrelated instructions and directions and the ability to seek clarification and comments from supervisors clients and colleagues

industry work roles will require workers to possess oral communication skills that will enable them to ask questions clarify understanding recognise and interpret nonverbal cues provide information and express encouragement

Apply numeracy skills required to fulfil work role in a safe manner and as specified by the organisation

industry work roles will require workers to be able to perform basic mathematical functions such as addition and subtraction up to three digit numbers and multiplication and division of single and doubledigit numbers

Apply basic problem solving skills to resolve problems of limited difficulty within organisation protocols

Work effectively with clients colleagues and supervisors

Demonstrate safe and effective use of workplace technology in line with WHS guidelines

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings

This unit will be most appropriately assessed in the workplace and under the normal range of workplace conditions

Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to

appropriate workplace where assessment can take place

relevant organisation policy protocols and procedures

WHS industry guides

health care checklists health management plans personal healthcare diaries

equipment and resources normally used in the workplace

Method of assessment may includes

Observation in the workplace

Written assignmentsprojects

Case study and scenario analysis

Questioning

Role play simulation

Related units

This unit must be assessed in relation to the specific context in which it will or may be applied

In the case of working with older people this unit is recommended but not required to be assessed in conjunction with

CHCACA Work effectively with older people

CHCAC318A Work effectively with older people

OR

In the case of working with people with disabilities it is recommended but not required to be assessed in conjunction with

CHCDISA Work effectively with people with a disability

CHCDIS301A Work effectively with people with a disability

Work with the client (and carer) may include:

Client may include:

Preferences for personal care support may include:

Personal care support may include:

Technical care activities may include:

Equipment and aids may include:

Environmental risk may include:

Risk assessment specific to client's circumstances may relate to:

Other risks to client may include:

Legislative requirements may include:

Reporting may be, and include: